Medvoy

Global Medical Concierge Assistance for Foreign Patients in China

We connect international patients with local professional multilingual medical escort teams across major Chinese cities.

8+core Chinese medical cities
24hworking-hour review target
6major service languages
Our Services

Non-medical support for foreign patients traveling to China.

Medvoy provides only non-medical supporting and escort services. We cooperate with local professional medical assistance teams across China to deliver standardized, reliable and multilingual whole-process support.

I

Multilingual Medical Escort & Interpretation

On-site accompanying and real-time medical translation during outpatient visits, examinations, consultations and follow-up visits.

V

Medical Visa Invitation Assistance

Assistance for qualified users applying for official medical invitation documents required for Chinese medical visa application.

A

Hospital Visit Procedure Assistance

Local teams help with appointment guidance, on-site registration, process consulting and hospital visiting coordination.

T

Travel & Living Arrangement

Airport pickup, drop-off and temporary accommodation arrangement services for a smoother medical stay in China.

D

Medical File Bilingual Translation

Translation for diagnosis reports, inspection results, discharge summaries and other official medical documents.

C

Whole-process Local Concierge Support

Daily process coordination and practical problem solving during the patient's medical treatment period in China.

Why Choose Medvoy

Nationwide scheduling, multilingual coverage and strict service boundaries.

Medvoy focuses on resource integration, team scheduling, service standardization and quality supervision. We do not operate hospitals and do not participate in diagnosis or treatment.

Nationwide Local Team NetworkCovering Beijing, Tianjin, Shanghai, Guangzhou, Shenzhen, Chengdu, Harbin and other core medical cities.
Multi-language Full CoverageProfessional escort teams speaking English, Russian, Arabic, Thai, Japanese and Korean.
Strictly Qualified Local PartnersFormally registered local service institutions with experience receiving foreign patients.
Pure Compliance Service ModeAdministrative assistance and escort services only. No medical diagnosis, no treatment advice, zero medical risk.
How it works

One application, one platform-assigned local team.

Users submit their needs through Medvoy. The platform reviews the request and arranges city and language specialized escort support.

Submit application

Share nationality, expected city, language needs, arrival date and required assistance.

Platform review

Medvoy checks whether the request is suitable for non-medical escort and scheduling support.

Team assignment

A formally registered local partner team is assigned by city, language and service experience.

Service supervision

The platform maintains service records, process standards and after-service follow-up.

Our Partner Network

Nationwide local escort teams across core medical cities.

Medvoy selects high-quality local medical escort teams in major cities of China, matching the most suitable service team according to nationality, language and destination city.

North ChinaBeijing / Tianjin
Main languages: English, Japanese, Russian, Arabic
East ChinaShanghai
Main languages: English, Japanese, Korean, Arabic, Thai
South ChinaGuangzhou / Shenzhen
Main languages: English, Thai, Arabic, Japanese, Korean
Northeast ChinaHarbin / Shenyang
Main languages: Russian, English
Southwest ChinaChengdu / Chongqing
Main languages: English, Thai, Russian
Partner Qualification StandardOfficially registered local service companies with experience serving foreign medical patients.
Unified Process SupervisionPlatform service standards, process records and after-sales guarantee across all partner teams.
Platform Matching RuleUsers submit through Medvoy. The platform arranges team docking; users do not need to contact local teams independently.
Apply for Service
About Us

About Medvoy

Medvoy is a professional cross-border medical assistance matching platform focusing on overseas patients seeking medical services in China.

What we do

We screen and aggregate high-quality local multilingual medical escort service teams across major medical cities in China.

What we do not do

We do not operate medical institutions and do not participate in any medical diagnosis or treatment links.

Our role

Resource integration, team scheduling, service standardization and quality supervision.

Our commitment

Solving language barriers and procedural difficulties with safe, standardized and reliable support.

FAQ

Frequently Asked Questions

What kind of platform is Medvoy?

Medvoy is a nationwide cross-border medical assistance scheduling platform. We cooperate with local professional escort teams across China to provide accompanying, translation and procedural supporting services for foreign patients. We are not a hospital and do not provide medical diagnosis.

Do you provide medical diagnosis or treatment advice?

No. We and all partner teams strictly do not provide any medical diagnosis, treatment suggestions or medication guidance. All medical behaviors are completed by official Chinese hospitals.

How will you arrange my local service team?

According to your nationality, language demand and visiting city in China, our platform will match and assign the most suitable local multilingual escort team.

Are your local partner teams reliable?

All cooperative institutions are formally registered local service companies with long-term experience receiving overseas patients, standardized service processes and platform supervision.

What services can your local team provide?

In-hospital accompanying, real-time multilingual translation, appointment assistance, visa invitation document support, airport pickup and daily procedural assistance.

Can I contact the escort team directly?

Unified platform scheduling is adopted. All demands are submitted through the official website, and the platform uniformly arranges team docking to ensure service standardization and safety.

Is my personal information safe?

We comply with GDPR international privacy standards. User information is encrypted and only used for service arrangement, never leaked or resold.

How long does the whole application process take?

We complete information review and team arrangement within 24 working hours.

Apply for Service

Apply for Medical Assistance Service

Please fill in the information below, and we will match you with a professional local multilingual escort team within 24 hours. All submitted information is only used for service arrangement and protected by GDPR privacy rules.

Track an application
Compliance

Important Medical Disclaimer

Medvoy is an information matching and service scheduling platform, not a medical institution.